Change is a constant. Having the right tools enables you to lead the change rather than be lead by it.
My first experience of NLP was in the field of
Change Management, and it soon became obvious that ALL developmental
work is in fact change management, even if named otherwise, as doing something
different requires a development of process and therefore a change of thinking
and doing.
In my role as Operations Director, I became
involved in lean manufacturing, 5S, JIT, and management of change. This sparked
his interest in Coaching and NLP; I now often refer to NLP as ‘Lean Mind
Management’ and see NLP as the key tool to develop personal resilience and
improve staff/customer communication and relationships.
My wife introduced me to Martin Roberts who specialised in NLP and the
management of change (I think she was sick of hearing me go on...)
I met him, read his book “Change
Management Excellence: Putting NLP to Work” and trained with him; the
results were amazing as I understood more clearly through the concept of ‘the
map is not the territory’. The NLP model fits me so well, as an engineer, as it
is systems thinking based (cybernetics).
Neuro-Linguistic Programming (NLP) studies
the structure of how humans think and experience the world. From this, we can
create the opportunity for change. The map is not the territory is the
key presupposition of NLP; appreciating that your map (or how you see/do
something) is not the same as another person's map of any given belief or
situation. Understanding this removes barriers to effective communication
allowing individuals and organisations to develop exponentially.
NLP can be a powerful tool to support change management initiatives in
several ways:
Understanding Individual Perspectives: NLP emphasises understanding individual perspectives and communication
styles. By utilising techniques such as sensory acuity and calibration, change
managers can better grasp how different stakeholders perceive and respond to
change. This understanding enables them to tailor change initiatives to meet
the diverse needs and preferences of stakeholders.
Shifting mindsets: NLP helps individuals see
change as an opportunity for growth, rather than a threat. By identifying and
reframing limiting beliefs, employees can become more open and adaptable to new
ways of working.
Communication: NLP techniques enhance
communication by fostering empathy and persuasion. Change leaders can use NLP
to address employee concerns in a way that motivates and builds trust.
Anchoring positive change: NLP helps create
positive associations with the upcoming change. This can be done through
visualization exercises or by linking positive emotions to the idea of change.
Reframing resistance: Resistance to change is
inevitable. NLP provides tools to reframe resistance as a positive force for
learning and improvement. By understanding the reasons behind resistance,
change leaders can address them constructively.
Modelling success: NLP can identify successful
change champions within the organization. By learning and applying their
strategies, others can be empowered to navigate change more effectively.
Stress management: Change can be stressful. NLP
offers techniques for managing stress and anxiety, allowing employees to focus
on the benefits of change rather than dwelling on the challenges.
Building resilience: NLP helps build resilience,
which is essential for dealing with the uncertainties that change brings.
People with strong resilience are better equipped to adapt and thrive in a
changing environment.
Overall, NLP equips change managers with a toolkit to understand how
individuals experience change and provides them with techniques to guide them
through the process smoothly. By integrating NLP principles and techniques into
change management practices, organisations can enhance their ability to
navigate complex transitions successfully while engaging and empowering their
stakeholders.
Remember that change is a constant part of
life, and effective change management involves a combination of proactive
planning and the ability to adapt to evolving circumstances. After all, “You
can’t step into the same river twice” - Heraclitus
If you have an interest in personal
development and change management, even training in NLP and
Coaching, be that as an individual or business. Please
do contact me to discuss.
Mark.peters@balancedapproach.co.uk
Mob/WhatsApp:
+44 (0)7831 743737
Web: https://www.balancedapproach.co.uk
Mark Peters
is one of a small number of people who have earned the title of Master Trainer
for the Society of NLP. As of November 2023, he is an owner of the Society of
NLP.
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